Privacy Policy

• Account details — your name, email address, and password.
• Business information — business name, trade or service type, phone number, and logo.
• Work records — customers, jobs, schedules, invoices, payments, and job photos.
• Team members — names, roles, and an activity log of key actions.
• Waitlist sign-ups — name and email address.
• Technical data — IP address, browser type, device type, and pages visited.

We use your information to:

• Provide scheduling, job tracking, invoicing, photo storage, and reporting.
• Send invoices you choose to send to your customers.
• Send account and security notifications.
• Keep the service secure and prevent abuse.
• Notify waitlist members about the launch.

We use a small number of trusted service providers:

• Supabase — database, authentication, and file storage.
• Vercel — hosting and content delivery.
• Resend — transactional email delivery.
• Geoapify — address autocomplete suggestions.
• Stripe — card payment processing (once enabled).

We do not and will not store full credit card numbers. When card payments are available, they are handled entirely by Stripe, subject to Stripe's own privacy policy.

You are responsible for having the right to store your customers' information in Tendovio and for obtaining any required consent before contacting them. Tendovio is a tool you use to manage your business — you control what customer data you enter and how you use it.

Tendovio currently sends email only — invoices you choose to send, plus account and security messages. We do not send marketing email to your customers.

If we add text messaging in the future, we will update this policy and obtain the required consent before sending any texts.

Tendovio uses essential cookies required for the service to function, such as keeping you signed in. We use Vercel's built-in analytics to understand general usage patterns (page views, load times). We do not use third-party advertising trackers or sell analytics data.

Your browser settings let you control or block cookies, but disabling essential cookies may prevent the service from working properly.

We keep your data while your account is active. If you delete your account, we remove your business data, except for records we are required to keep by law (such as payment records). Backups that contain deleted data are cleared on their normal rotation schedule.

• View and correct your information anytime in the app.
• Export your data by emailing [email protected].
• Delete your account by emailing [email protected]. We will remove your business data within 30 days.
• Two-step login — enable it in Settings for extra security.
• Unsubscribe from product update emails using the link in any email.

If we become aware of a security breach that affects your personal information, we will investigate promptly, take steps to contain and fix the issue, and notify affected account holders by email within 72 hours of confirming the breach. Where required by law, we will also notify the appropriate regulatory authorities.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

If you are a resident of California, Colorado, Connecticut, Virginia, or another state with a consumer privacy law, you may have additional rights, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which we do not do). To exercise any of these rights, email [email protected]. We will respond within the timeframe required by applicable law.

Tendovio is based in the United States and is intended for use by businesses operating in the United States. If you access the service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Tendovio is business software and is not intended for anyone under 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it promptly.

We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and notify account holders by email. Questions or requests: [email protected].